OYO Kings Hotel

Poor
Traveller Type: with friends
  : Central location
  : When we arrived at the hotel in the middle of the night, we were sent to the wrong room (someone was already sleeping inside that room). Back at the reception we had to wait for an whole hour until they finally gave us the key to another room. It seemed like this room was usually not used quite often, because the receptionist was unable to open the door at first and then realized that the window was broken. So we had to sleep with the window open all night (in February!). In the morning we were told that we had originally booked a room in another building (around the corner) and that our room would have been available all night and we should move there immediately. The receptionist promised us that the hotel manager would take care of all these inconveniences and gave us his contact details, but unfortunately he ignored us and all emails remained unanswered. I've been to London a few times now, but I've never had such bad experiences in any other hotel. I definitely cannot recommend this hotel.

Fair
Traveller Type: group
  : location and priceAdil the manager was exceptional and should be commended.
  : poor water pressure in the shower.some redecoration required on the staircase corridor.

Very Poor
Traveller Type: with friends
  : It does not exist

Very Poor
Traveller Type: young couple

Very Poor
Traveller Type: review category business travellers
  : Horrible
  : Nada

Very Good
Traveller Type: solo traveller

Very Good
Traveller Type: young couple
  : i stayed on a Saturday night to attend a party close by. I parked directly out the front of the hotel at no cost at all, which was a great surprise. The room was clean and had a clean bathroom. This room was ideal for a quick in and out stay. Would use again.
  : room was small like a bedroom, but this is what we required. We were only dropping our bags off and sleeping once we come home from the party, to then leave. This was ideal for our stay.

Pleasant
Traveller Type: family with young children
  : Very friendly staff who are willing to assist and help at anytime.
  : My room is a 3 pax room and it is located at the bottom floor and there is only 1 narrow spiral stair case in and out of it so it will be difficult for old folks or those with large and heavy luggages.Floor is made of wood thus u will be able to hear people moving in and out upstairs and can get very irritating for light sleepers.

Fair
Traveller Type: family with young children
  : I did “not” stay at OYO Kings; even though we were scheduled there (for months), we were contacted a month before arrival and told they had to move us to a different location - Boston Court OYO near Marble Arch. The location was okay but not what we had scheduled or wanted. Water pressure and temp in the shower was fine. The shower and sink were in the room but toilet downstairs. There was a coffee/tea facility in the room, and the temp in the room was good.
  : I had changed the originally planned dates in the Booking app, but either Booking doesn’t talk to OYO or they just missed the change, because OYO didn’t expect us on arrival and had us down as no-shows from the earlier day we had originally planned to arrive. The original staff we dealt with was very unprofessional even though I had emails showing OYO had moved us and proof of date change and full pre-payment. Luckily, there was a room for the night and they “finally” got it figured out the next day (but it was an ordeal). The toilets need a total upgrade, and the bedding is obviously old - doesn’t look like bedspreads have been cleaned in a while.