New Market Ale House

Poor
Traveller Type:
  : I liked that the room was bright and airy.
  : The location was good in terms of kings cross and tube stations however, the road was incredibly loud. The constant sirens and road works would keep us awake.The bathroom was horrendous, absolutely tiny and reminded us of a prison. The tile into the bathroom was broken so couldnt stand on it, the shower would constantly change temperature from freezing to boiling and there was no room to move. The shower door had no handle on it and the doors wouldnt close. No soap was supplied, only shower gel. Not to mention the towels supplied, they were minuscule and only for our bodies. No hand towels were supplied making us wonder if they themselves wash their hands seeing as no soap or towels were supplied.One night we got back to our hotel room to find the key box open through the use of the code we were given. This had occured within the 4 hours we were gone and this was a evening/night time so this made us very wary as no staff were to be seen that day. Thankfully we had the key with us.When we arrived in London, we went to the hotel and check in isnt until 2pm so we wondered if we could leave our luggage and explore beforehand as we were early. We were informed that we could call so we tried and yet no one answered.The rooms advertised on here look nothing like what the rooms really looked like so this definitely needs updating. The beds were highly unstable, one wrong move and you wouldve been on the floor, making the little sleep we could get, uncomfortable.As you walk into the hotel, you get hit with a strong smell of weed and the stairs are highly inaccessible leading up to the bedrooms as they were windy, steep and incredibly narrow so your foot couldnt really fit on each step. Throughout our stay there were no cleaners seen or present as our room was filthy and we had to use a carrier bag for our rubbish. Another issue was that one of the windows would not stay open, it would slide down immediately which isnt ideal with 27 degree heat.

Very Poor
Traveller Type: Family with Young Children
  : NOTHING!
  : AVOID! AVOID AVOID!There was no one there to let us in!Had to find alternative accommodation!Looked like a dump anyway!

Pleasant
Traveller Type:
  : good location, 20 min walk from Camden tube station. Beds were comfortable and there is a shop close by. hotel is very basic and feels run down but good if your not looking for anything fancy and only staying one night.
  : water didnt run properly and only had a very slow trickle on hot. the toilet didnt always flush. there was no tea, coffee,kettle or mugs and no loo roll when we arrived but we were able to get the cleaner to find us loo roll and a kettle. no staff on the desk so the cleaner arriving when she did was good timing! hotel feels very run down and dated and is noisy due to old pipes.

Poor
Traveller Type: Business Traveler
  : Tired room, broken TV, no AC. Sink blocked and bad layout

Very Poor
Traveller Type: Traveling as Couple
  : nothing
  : Pre paid 1 week in advance and when we arrived at the property they told us it was cancelled, now waiting for a refund

Poor
Traveller Type: Traveling as Couple
  : Bed was comfortable.
  : The room was dirty and smelled badly. There was no kettle for making tea as advertised. There wasn't a single person around for our entire stay to ask anyone where things were that were missing. No remote for TV. Bedside lamp did not work.

Fair
Traveller Type: Traveling as Couple
  : Basic clean place to stay for cheap within London. Good room with the basics and the shared bathroom was clean and had extra shower gels. Very helpful staff who did go that but extra to help us with our issue during our stay.
  : The way to check in was by phone- so never actually saw anyone- not a bad thing just didnt expect that.

Pleasant
Traveller Type: Family with Young Children
  : Have stayed before when I fly in to see the games it is fine for getting the head down after the football.this time I brought my young daughter unfortunately there was no hot water from shower or taps so that wasnt ideal. The place needs some TLC. Staff are friendly and helpful I think the owner needs to invest in the place tho.
  : No hot water.

Very Poor
Traveller Type: Business Traveler
  : Nothing
  : Nothing like the pictures. Dirty. Torn curtains. Bed on floor with legs missing. No water in on-suite. Etc. Etc. Ive stayed at a lot of hotels and b&bs and this is definitely at the bottom. Pay more and go somewhere else.

Very Poor
Traveller Type: Solo Traveler
  : It's very bad experience.. The room very dirty and smells somke. There is no hot water and the bed uncomfortable at all.. The worst I have ever been.. Never again