Longridge Road Apartments By Viridian Apartments

Wonderful
Traveller Type: Family with Young Children
  : The location was great. The cleanliness was great. The kitchen was very useful.
  : The fuse of the heater keeps on switching off. It needs some maintenance. Even the additional small heater provided could not cover the whole area.

Very Poor
Traveller Type: Traveling as Couple
  : I could not stay at the property
  : I booked a room for 14 nights from 7th to 21st November. However, we could not check in because there was no accessible entrance to the hotel and the door lock was not working. The guests were elderly, and they would need elevators to get around. When they arrived at the hotel, I found that the entrance was not accessible. We spent several hours trying to access the hotel. I called the front desk several times, but the lady tried but the door didn't open Eventually, we gave up and booked a room at another hotel. I also believe that the hotel was negligent in failing to provide me with accessible accommodations and easy-door entry I am requesting a partial/ or 90% refund for my reservation. I paid 1,793.80, till now they have refused to refund.

Very Good
Traveller Type: Family with Young Children
  : The location is great, it is clean and comfortable, perfect for a single person or a couple without a child
  : The only problem I had was with the amount of stairs to get to the flat, considering that I was travelling with wife and little son, plus bags and buggy, it was challenging everyday go up but, if you are alone or with less stuff and no kid, it is fine

Very Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type:
  : Worst experience ever!!! So disappointed with this place, they couldn't even give me a courtesy check out at noon and charge me $70 to check out at 12pm instead of 11am. I get 6 calls days later after checking out when back in the states at 4:30am with the hotel accusing my friend and I still being in the room and staying for free. I then say what are you talking about we are in the states the day we checked out!! They said random people took over our room and wanted to accuse us?? That is a huge safety concern being that the place only has a numerical code and anyone can go in. So after this horrifying safety concern and the hotel assuming my friend and I just stayed days later they want to continue to charge me $70?? I called multiple times and they said they will have corporate call me and no one called me. So of course I dispute this with my credit card and now they want to send me emails threatening to write me a review and why I disputed? I tried to communicate with the hotel and they only want to reply once I complain to my credit card. So I figured I would leave a review to warn anyone considering to stay here. Extremely unprofessional and unsatisfied place. Also when we arrive it is absolutely freezing the heating system was weak and we were cold entire trip, the heater did nothing.

Pleasant
Traveller Type: Family with Young Children
  : The location was great. Less than a 10 min walk to Earl's Court Station which is "step free" street to platform, meaning very accessible for people with strollers. Lots of dining, pubs and stores around. Really awesome location.
  : Not super clean (we found hair in lots of places). We were only given 3 towels and one of each shampoo, conditioner and body wash bottles for a 9 day stay. Additionally, there was no hand soap in the bathroom. We had to buy multiple things to be comfortable there, especially with a baby. Finally, the property management team is not super responsive and it takes many messages to get an answer or an update on something.

Wonderful
Traveller Type: Business Traveler
  : Very good location. .
  : Struggled a bit with the 5 flights of stairs and a heavy suitcase