The Columbia

Pleasant
Traveller Type: young couple
  : Great location, clean rooms and staff.
  : Dated room decor, some vandalism scratched into doors. No stair access to the upper floors.

Very Good
Traveller Type: family with young children
  : it was a stunning hotel, rooms weee amazing and well maintained by staff. my only complaint was that it was old, sink was smashed, car pop on the balcony but that can’t be helped I guess, single pained glass so was very loud on a night but your in central london so expect it. beds comfy and slept well. location great for Oxford stree but far from most things. st least an hour walk to other side of Hyde park but tuned local
  : broken sink, single plain windows so loud on a night terrible with kids that’s all. loved it will come back breakfast….stated breakfast included…it’s pastries only nothing else with tea coffee and hot chocolate. after a long journey there with no restaurants nearby was looking forward to a proper breakfast

Disappointing
Traveller Type: young couple
  : close to Hyde park
  : absolutely freezing in the rooms, walls are so thin, every time you had the bathroom light on the fan would come on, and takes ages for it to go off even when the light is turned off.

Very Good
Traveller Type: young couple
  : Location, cleanliness, staff
  : Breakfast, lack of facilities in the room

Pleasant
Traveller Type: family with young children
  : location was good. staff and service are excellent
  : very old, outdated.

Very Good
Traveller Type: solo traveller

Good
Traveller Type: review category business travellers

Fair
Traveller Type: family with young children
  : Breakfast was disappointing
  : Hot breakfast

Very Good
Traveller Type: family with young children
  : Excellent location, easy walk to Paddington station & Lancaster Gate tube. Situated directly opposite Hyde park. Room & bathroom warm, clean, comfortable & quiet; also more spacious than expected. Fresh clean towels & beds made daily. Tea & coffee-making facilities, replaced daily. Spacious & stylish lounge & breakfast room. Pleasant reception staff, easy check in & out, & we were able to leave our luggage after checking out.
  : Complacency over covid. At the time of writing the 'R' value in London is 1.1 & omicron rate is rising rapidly, yet guests were openly wandering around unmasked & were not challenged. On both days whilst waiting for the lift, which is tiny, other guests waited with us, unmasked, which caused us to have to take the stairs (I've had covid once, despite being double-vacc'd, & at my age I have no desire to carch it again). Staff serving breakfast were not wearing masks.

Very Poor
Traveller Type: family with young children
  : Wasn't allowed any
  : the whole of the hotel was awful. it was so run down, cold and un inviting