DoubleTree by Hilton Hotel London - Tower of London

Disappointing
Traveller Type: with friends
  : The room was spacious and bed comfy.
  : The room was in a poor state with holes in carpet as if something had eaten it. Pillows. we’re too soft and just sunk into them. As a guest had issues getting into savage garden, staff made us feel unwelcome and made it awkward

Very Good
Traveller Type: family with young children
  : This hotel hosts a lot of American business people as it's near Fleet Street and the financial hub, but its City of London location worked well for us as tourists. I liked the neighborhood. From the front door, it's a 5-minute walk to the Tower Hill Underground station. Notably, a part of the ancient Roman wall that once surrounded "Londinium" is just there. You're right by the Tower of London - surrounded by its moat of flowers - and the pier where you can catch a river taxi. We used the Thames Clipper a lot. It's fun and convenient and accepts Oyster Cards just like the tube. Alternately, it's a short walk from there across the Tower Bridge to the South Bank and its river walk. Typically small for this price point, we found it easy to stay organized in our room with its well-thought-out design. Daily housekeeping helped, too! The wardrobe is flanked by a countertop where I set up a travel steamer. The desk doubles as a tea station and vanity. Both are topped with white tempered glass, beautiful, indestructible, waterproof, and reflective. Smart choice. I appreciated the uncluttered minimalist aesthetic. This hotel is kind of cool-looking, especially the rooftop bar. The staff was super helpful. The beds were comfortable. We enjoyed the VIP lounge for breakfast or to grab a beverage on our way out. We were there for a full week and really enjoyed our stay.
  : I couldn't hang out in the rooftop bar at the end of each day as I'd hoped. The "Savage Garden" rooftop bar is so popular it's fully booked a couple of weeks ahead and my kid, at 16, was too young to hang out there after 6 PM. Staff accommodated me on our last night. I had a delicious martini and enjoyed the beautiful view. Be sure to make reservations ahead.

Good
Traveller Type: solo traveller
  : Location, and staff
  : Bathroom cleanliness wasn't as expected

Very Good
Traveller Type: young couple

Pleasant
Traveller Type: with friends
  : The size of the room was great a lot of space and bed was comfortable. £10 voucher for not having room cleaned. Bathroom was dirty when went in and cleaned it again immediately.
  : There was a lot of issues trying to get upto the savage garden and was very difficult even though members. The communal areas were so hot. Room was not available at 3 when it should have been

Very Good
Traveller Type: group
  : Good location - value for money

Disappointing
Traveller Type: review category business travellers

Very Good
Traveller Type: solo traveller
  : Great location, clean room. Good choice at breakfast.

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children
  : Cleanliness of the whole hotel and very close to places of interest.
  : Only thing that irked me was buying an alcoholic drink and one cappucino and the expensive cappucino was served in a cardboard cup! Also when i checked the receipt l noticed the barman had added a £1.45 discretionary charge. That was for just pouring two drinks out. I would rather have gave a cash tip rather than the barperson deciding for me.