The Bank Hotel

Very Good
Traveller Type: family with young children

Poor
Traveller Type: group
  : Location very good for the purpose of what we needed. The person who seemed to be the owner(?) was kind enough to come out and show us where to park.
  : Where to start….when I called their phones had run out of battery, so had to be called from a separate mobile number, the hotel was difficult to get to, the parking was unusual and felt unsafe. When we got in the room it stank of smoke and very strong BO even in the cupboard. the smell of BO was so strong it permeated in to our clothes and personal belongings. There was a empty vodka bottle left on the top shelf of a random shelf in clear view, indicated the room hadn’t been cleaned. I booked the room as it was advertised as two double beds, there was one single and one double bed haphazardly placed in the room which we had to move ourselves to get them in the right positions. There was no rail in the cupboards we couldn’t hang our clothes. The toilet was not clean, and a random empty water bottle left on the side of the toilet which I can only presume was being used for cleaning after a person has been to the loo, it was very unhygienic. The floors where not hoovered, there were bits of debris all over the carpet, again giving the feeling of being very unhygienic. Myself and my family are all dark haired but I found blonde hair in my bedding, also the sheets on the single bed had stains on them. The bathroom had mould on the small patch of “decorative” tiling. The shower cubicle, the shower heads were both mouldy and filled with limescale. Whilst showering because there was poor drainage the shower tray filled up so high it was coming out over the edge and leaking on to the bathroom floor, it took so long, that two of the guests in the triple room couldn’t even use the shower, as it was taking far too long for the water to drain away, approx 20 mins.

Very Poor
Traveller Type: group

Fair
Traveller Type: group
  : The way it look in website is not the same you come see yourself The towels is old the bed too The shower is not working properly water running on floor
  : Bathroom water running on floors wen you take shower

Wonderful
Traveller Type: review category business travellers

Very Poor
Traveller Type: review category business travellers
  : Pleasantly surprised we weren’t killed, There’s a first and last time for everything… this is one of them.
  : Worst hotel experience we’ve ever had, if you can call it a hotel. I’ve seen alley ways more appealing to sleep in. This is certainly Accomodation to avoid.

Poor
Traveller Type: family with young children
  : Did not like anything
  : The bed is very bad to sleep on like you are sleeping on a wood with know form on, pain all over my body.

Pleasant
Traveller Type: family with young children
  : The location was perfect for access to the Excel building, it was also very close to the tube station and had plenty of places to eat close by.
  : We booked a triple room for the 2 of us so we had a bed each but we're put in a double room with just a double bed between us.The other issue was the tv didn't work, think this may just of been the batteries in the remote however there was no other way of switching the tv on and off.

Fair
Traveller Type: young couple

Fair
Traveller Type: with friends