ibis London East Barking

Disappointing
Traveller Type: solo traveller
  : Staff
  : Toilet wouldn't flush properly Also every time you turn the taps on in the bathroom it would create a very unpleasant smell like a sewer

Very Poor
Traveller Type: young couple
  : Had the worst experience ever.I made a booking using Booking.com for 3 nights from the 29th of April till the 02nd of May.Our flight was delayed, and we arrived around 3am on the 30th. The reception was unattended and the security guard told us to wait. So we did waited for a few minutes and then a reception guy came and told we would have to wait about 20 minutes to do the check in due to a system issue or something. He was a bit rude and didn’t explain properly, so we waited. We were super tired and just wanted to get a good sleep. Anyways, next morning we went out and spend the whole day doing touristy stuff and when we come back around 8pm our cards were not working anymore. I came to the reception to check what was going on and the lady told me that someone from night staff said that we would be doing the check out early (whaaaat?), and then they removed all our stuff from the room. Was everything in plastic bags at the reception. Unreal. Never felt so violated in hotel before. 1st: I never told anyone that we would check out early. 2nd: I paid for three nights so what was the point to remove our belongs from our room? The lady at the reception asked me if I was sure that I never spoke to anyone about an early check out? I asked her if she thinks I’m crazy.? I told her twice before I’ve never spoken to anybody. The only thing I did the night before was the check in which I paid for 2 nights as the 1st night was debit already from my card the day before I arrived. They might have had a confusion with the rooms or something. Thankfully our room was still available and we were checked in again.Felt violated to have all my belongings removed from my room, felt humiliated and frustrated all at same time.Horrible experience. Do not recommend this place at all. Staff very rude and not prepared to deal with people.

Good
Traveller Type: young couple

Pleasant
Traveller Type: family with young children

Poor
Traveller Type: family with young children
  : the breakfast was good
  : my broken shower, the smell of drains, the stains on the carpets in the room

Very Good
Traveller Type: group

Good
Traveller Type: young couple
  : Really clean and modern hotel, with great daily cleaning services and teapot in the room.
  : There was a lot of noises in hotel. Music during all the night (or from one room or from some car or place nearby). During the night +like 1-3 o'clock in the morning) guests were walking in corridors, screaming and talking loudly. I understand that for hotel it can be difficult to control this things, but probably you can put some information on the walls and rooms about noises after midnight or just control it by camera or personally. It was one of the loudest hotels in all my life and for sure there is a way to reduce noises during the night if people cannot control themselves. Also, the trip to London city center took us 2 hours per day (both ways) and it cost approx 20 euros per 2 people per day (2 ways). So probably with this additional 20 euros it was better to book smth more centrsl, if you want to visit city center every day as we did

Pleasant
Traveller Type: young couple

Pleasant
Traveller Type: young couple

Good
Traveller Type: young couple