Native Fulham

Wonderful
Traveller Type: family with young children
  : Easy location and parks nearby Lots of restaurants and still away from busy parts of londonCleaners helpful and cleaned the flat well

Exceptional
Traveller Type: young couple
  : it was spotless, there were two bedrooms with an en suite which was really good. The living & kitchen space was very nice. I enjoyed my time here. Will book again soon.

Wonderful
Traveller Type: solo traveller
  : My open planned one bedroom was excellent. It was a good size, nicely furnished and very comfortable. There was everything one needed to feel like home. As I was moving house it was perfect. However so I would stay again if visiting.
  : There are no stairs so tricky with heavy bags. Also my room faced the main road and was noisy at times. But it would not stop me from staying there again, just useful for other people to know.

Poor
Traveller Type: review category business travellers
  : Close to putney bridge station so easy to get to places, decent size apartment for London, there was a Sainsbury's down the road which was super handy for all our shopping needs. There was a few close by pubs that were nice when they are open such as Golden Lion, The Kings Arms and The Durrell Arms and a few coffee shops around such as The Fulham House or Glasshouse Coffee.
  : Please be aware that this apartment is right on the road and very noisy with a bus stop right outside. There is no elevator only stair access. When we arrived we noticed that there was no microwave however it was advertised that there was, this was solved by them delivering a microwave in a box to us. This was only the start of our problems with this apartment, the internet password wasn't working so had to contact them again regarding that. Our biggest problem with this apartment was that the toilet was blocked from the time we arrived, we contacted the company who sent a maintenance guy around who used a plunger while we were there. The next day it continued to be blocked and contacted the company again who said they will let us know when someone can come over, through out the day we had to keep ringing to find out what was happening as we had no update and no toilet. Before we returned to our apartment we rang as we were worried they were going to close the office, this was when we were notified that someone had gone into our apartment without our permission and fixed the toilet. We were shocked to find that they had just let someone into our apartment when we were told we would be notified, I was told by someone it was because of Covid yet they came in the day before. However this wasn't the end because when we returned the toilet still wasn't fix, we contacted them again and got told by someone that maintenance had been in and it must have been us. We were then accused by one of the staff of blocking the toilet due to us using toilet paper however there was no sign to say otherwise, I asked to be contacted by management at 9am the next day which I have never heard. When I spoke to booking.com they were fabulous in chasing the company, however they said don't worry we want to deal with this directly we have been in contact with myself however they still haven't and no compensation was offered even though we didn't have a working toilet.

Very Good
Traveller Type: young couple
  : Modern, clean apartment, comfortable bed, kitchen had everything we needed including washing machine, close to restaurants, pubs and supermarket
  : On a noisy main road, no flexibility with bookings, giant pile of dirty linen bags left outside our room the full week we were there, no lift

Good
Traveller Type: review category business travellers
  : Easy to get into the apartment, apartment had basic stuff in terms of kitchen tools. Overall good experience.
  : Big minus is lack of lift. I requested not high floor as i was with a little child, but got 3rd floor apartment. Had to drag heavy luggage upstairs with no lift or help. Also, apartment doesnt have storage at least to keep suitcases in. Very noisy t night with windows overlooking the street. Cleaning needs to be improved, windows are very dusty with spider webs.

Very Good
Traveller Type: family with young children
  : Clean

Wonderful
Traveller Type: young couple
  : Very clean and very close to the Putney Bridge Station. The rooms are fairly updated. Great privacy -No sharing with another family. Adequate size.
  : 1. Need a separate microwave in the kitchen. 2. Dryer does not work adequately .3. Need to disclose the floor level the customer would be located. No lifts. I had visitors who were unable to make it to the 4th floor. Imagine dragging my suitcases without a lift all the way to the 4th floor. 4. No on-site customer service rep.5. Please update the description of how to take out trash. The current description was wrong.

Very Good
Traveller Type: review category business travellers
  : What I liked the most was the attentive customer service who found a solution and upgraded us to a room facing the internal courtyard which was super quiet. I have to stress that Tony, Aysha and Nadya were extremely helpful during our stay (that ended up being a 7 night stay as our house move didn’t go as planned).Toiletries are luxurious, there is dishwasher and washing tablets, cloths, cleaning liquid, all the pans, baking trays, peelers, that you may need for your day to day life. The appliances are great, not noisy, and there’s a dishwasher, washing machine, microwave/oven and fridge in all studios/apartments. And if something is missing just need to ring customer service and they will bring you extra supplies. Really warm and well decorated.I really liked the set up of the room, I believe it’s better than on the photos, it was very comfortable apart from the noise on the main road, which prevented me from resting after a house move.
  : The only thing I didn’t like was the noise of the main road (we stayed the first 2 nights on Studio 6 and it was very hard to sleep after 6 am).

Very Good
Traveller Type: young couple
  : Loved the little studio flat, perfect amount of space for two. Really liked the use of space. Also the wifi worked perfectly for my remote work purposes.
  : The only things I would have liked a little more transparency on was the rubbish removal and the cleaning date. But the staff are super friendly they just kind of appear and ask you if you’d like your room cleaned. I do wish they would have left an extra bin bag each time. On arrival to the property we had an extra one under the sink but then the next time the rooms were cleaned no extra one. But if you just catch them out in the halls you can just ask and they will provide you some which is something I learned on my last day.