Balmoral House Hotel

Fair
Traveller Type: group
  : location quite cheap
  : breakfast room too smallno lift and room was on second to top floor bathroom a little mouldy in places and small

Pleasant
Traveller Type: solo traveller
  : Perfect location, very close to the station. Staff were very helpful with my late check-in and early check-out
  : Room was very small and there was a lot of noise outside all through the night

Very Good
Traveller Type: young couple

Very Good
Traveller Type: family with young children
  : Location excellent for gig at Hyde Park.
  : Bathroom and shower quite small but adequate.

Very Good
Traveller Type: young couple
  : Great location, price was fair considering the location and the facilities, clean rooms and decent bathroom. Parking outside available.
  : Breakfast option far too early, only 6:30-8:30

Very Good
Traveller Type: young couple

Very Good
Traveller Type: family with young children
  : The location is very central to Paddington station & underground. The breakfast was very tasty although some people were asking for sausages or cheese but we were sufficiently fed each morning. Choice of tea or coffee & given a croissant every morning
  : Although breakfast time suited us some guests arrived after the designated time (7-8:30am) which could have been overlooked as the staff didn’t know what time any guest arrived at. One morning there was only bacon for breakfast - no eggs or beans

Very Good
Traveller Type: family with young children
  : Staff were friendly and helpful
  : Lots of stairs, no lift

Very Good
Traveller Type: family with young children
  : very clean hotel, location is perfect, breakfast is good.
  : Small rooms for family

Very Poor
Traveller Type: family with young children
  : The Barmoral House Hotel is located closely to Paddington Station.
  : Avoid this hotel at all cost. With part of our visit scheduled during the record heatwave in London, we asked for the management to refund our final night so we could find a new hotel with air conditioning (Note: the hotel does not have AC). We have two small children, and staying in a hotel without air conditioning would have been unsafe. While I respect the management’s decision to not extend a refund, they were rude and abrasive in responding to our request. We also sat observed them yelling at hotel staff during our staff. The customer service was appalling. We were yelled at by the staff for coming to breakfast a minute late (delayed by talking with the management), and told to go away.The condition of the hotel is also subpar and not worth the discounted price compared to competitors. We ended up staying at the Stylotel next door, and it was a great experience.