Four Stars Hotel

Fair
Traveller Type: young couple
  : The bedding, towels and toilet were clean. Quiet room. Good location. Greats laughs over the accommodation that will last a lifetime.
  : We were greeted at reception and told we only had one light working in the room and that was the bathroom… but then the man gave us a huge smile and told us we had a balcony!!! My side of the double bed was a few inches away from the balcony – a balcony that you couldn’t fit a chair on. I had to climb over my partner to get out of bed. The balcony view was of a residential tower block. The single light working in the bathroom was a cord string that was six inches from the ceiling which I could only reach on tip toes. No tea and coffee facilities. There were only two electrical sockets in the room. It was a cheap stay and the company are clearly saving money ready for the electricity inflation.

Very Poor
Traveller Type: family with young children
  : Nothing
  : In attic room. No lift. Struggled up 3 flights of stairs with luggage. Last staircase to attic room. Stairs so small had to put luggage on each stair then use hand to climb it as no hand rail. Room old, musty smelling. Furniture looks like was from 1900,s , nothing new or up to date. Shower tray all chipped. Wouldn’t use shower. Reception area all taped off so lounge in reception which consisted of 1 table and 4 chairs all taped so couldn’t sit there. No facilities on site. Rooms shown on website not as they are. Plug socket was an extension cable from the tv just dangling down the wall. Booked a twin room which was down in basement which is why we ended up in double bedroom on floor 3. Daughter slept on floor as wouldn’t sleep on bed. Very hot in room. Couldn’t open the window. Very very poor accommodation. Don’t even know how it got 2 stars as wouldn’t have rated it at all. Had to get taxis to places. Workmen working outside so had to go on a dangerous road outside to get our taxi as couldn’t drive into hotel. Please takevth3 2 star rating away as i5 is not deserved.

Good
Traveller Type: solo traveller
  : This is a converted townhouse and the room size reflects that. I booked an overnight stay on my way in from Thailand going onwards to Wales. The hotel is close to Paddington station which was ideal for me for an overnight stay. When I arrived the gentleman at the reception was very helpful and offered me a different room to that originally allocated because it was at the back of the hotel and quieter. The hotel was exactly what I expected, basic, small but functional room but clean and ideally situated for me.
  : The bed was quite small but I got by and slept OK

Very Good
Traveller Type: review category business travellers

Good
Traveller Type: review category business travellers

Disappointing
Traveller Type: solo traveller
  : Location and room was clean
  : No plug for the wash basin and the mattress was thin and lumpy - the most uncomfortable I have ever slept on!

Disappointing
Traveller Type: young couple

Very Poor
Traveller Type: family with young children
  : No tea or coffee in the rooms milk was provided in a cup from staff kitchen

Very Poor
Traveller Type: review category business travellers
  : Location.
  : Old, dated, shower did not work properly, didn't accept card was asked to go to a cash point in the pouring rain. Less than 1 star at a push.

Poor
Traveller Type: review category business travellers